Warranty Policy – Sakr Stores

At Sakr Stores, we collaborate with top suppliers to provide you with high-quality products at competitive prices.

However, despite our commitment to excellence, unexpected issues may occasionally arise. That’s why we offer warranties on selected products—for your peace of mind.

What Does the Warranty Cover?

Warranties typically cover manufacturing defects and may include product repair, in accordance with the terms outlined below:

How to Know If Your Product Includes a Warranty

To check whether your product from Sakr Stores includes a warranty, follow these steps:

Visit the product page on our website.
Look for warranty information in the product description.
If the product is covered by warranty, the warranty duration will be clearly stated.

Warranty Details

The warranty period varies depending on the product.
Please refer to the warranty information in the product description.
The warranty is valid only if mentioned in the product description.
The warranty generally covers defects in materials or workmanship.
It excludes damages caused by misuse, accidents, unauthorized repairs, or improper installation by an unqualified technician.

What the Warranty Does Not Cover

The warranty does not cover the following:

Misuse: Including incorrect use, overloading, or using the product for unintended purposes.
Accidental damage: Such as spills, stains, tears, or scratches.
Unauthorized repairs: Any repairs carried out by unauthorized individuals.
Normal wear and tear: Gradual damage due to regular use.
Improper installation: For furniture or smart systems, defects resulting from installation by non-professionals not authorized by us or our licensed partners are not covered.

How to Use the Warranty

Sakr Stores offers warranty coverage on selected products to ensure your satisfaction. To activate the warranty:

Within 30 days of receipt: If you face any issue, please review our return policy for more details.
After 30 days with valid warranty: Contact Sakr Stores Customer Service to initiate a warranty claim. Please provide your order details and a clear description of the issue.